I used Lyft for the first time today, but will NEVER use it Again! I needed a ride to...
GetHuman-sandykat's customer service issue with Lyft from June 2018
Help with my Lyft issue
GetHuman-sandykat's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sandykat will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sandykat can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Lyft has better answers for you: Lyft Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-sandykat's own words
I used Lyft for the first time today, but will NEVER use it Again! I needed a ride to a doctor appt. which is about * mi. from my home. Your driver took me a longer route, costing $*.**. After my appt. I wanted to go to a thrift shop in Peachtree City that is approximately * mi. from the doctor office . Your driver took me on a much loner route costing $**.**. My ride from the thrift shop to my home, about * mi., cost me another $**.**. Then, because all my drivers were incredibly nice people, I gave each one $*.** as a tip. The grand total was $**.** and change!*I don't blame the drivers for doing what you trained them to do. I blame you for these horrific prices! I am a senior and am on a limited budget, which is much more limited this month because if your business practices! My next email goes to the GA Attorney General's office about my being "ripped off" by your company!
GetHuman-sandykat did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-sandykat fixed the problem
We are waiting for GetHuman-sandykat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.