I called a Lyft from Google building Mathilda * Sunnyvale to the airport in San Jose wi...

GetHuman-ridefit's customer service issue with Lyft from May 2018

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The issue in GetHuman-ridefit's own words
I called a Lyft from Google building Mathilda * Sunnyvale to the airport in San Jose with a tight timeline. When I confirmed location it said Google mat *. I confirmed that with receptionist. First driver Li went to mat* building. When I called him he seemed distracted then hung up on me and cancelled the ride. I requested another ride and got Amir. I called him right away and told him where I was. I tried to give him direction but he kept interrupting and talking over me complaining that i had put in the wrong address. He threatened to cx the ride then showed up anyway and started lecturing me about how professional he was and it wasn't his fault and I put the wrong address in blah blah blah. I told him.. Oh well **** happens and he threw a temper tantrum and took my bags out of the car... More lecture. I basically had to talk very softly and agree with everything he said or I wasnt gonna make my flight. I'm livid about this experience. Please call me to discuss.
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Lyft

Customer service issue
Reported by GetHuman-ridefit
May 18th, 2018 - 10 mons ago
I have an issue with Lyft too
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Seen by 5 customers so far
Similar issue to 504 others
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Timeline
GetHuman-ridefit started working on this issue
May 18th, 2018 10:40pm
GetHuman-ridefit indicated the issue is not fixed yet.
May 18th, 2018 11:56pm