First of all, we bought this ticket as roundtrip. We are living in the US, so when we b...

GetHuman3360201's Refund a Charge issue with Lufthansa from August 2019

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The issue in GetHuman3360201's own words
First of all, we bought this ticket as roundtrip. We are living in the US, so when we bought the tickets, we explained that we are going roundtrip and the websites which the one sold us the tickets knows that we have a green card and we have syrian passports which obviously it knows every part of this journey, and as i informed you earlier about the story of the return ticket that we couldn't come back and we were kicked out from the check in office *, plus we had another problem which is buying new tickets that cost $**** plus the hotel $*** and my mom is a disable person she is seventy years old and she is very sick because of the exhausting circumstances of this trip. right know she is having a sciatica or neuritis i took her directly to the hospital after this terrible trip.Regarding this matter, i would like to inform you that i'm demanding full refund for the flight ticket plus the expenses that had been occured and compensation for my mother health condition.

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Refund a Charge issue
Reported by GetHuman3360201
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5641 others
0 customers following this
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GetHuman3360201 started working on this issue
Aug 3rd, 2019 2:20am
GetHuman3360201 indicated the issue is not fixed yet.
Aug 6th, 2019 2:44am