My flight with Lufthansa from Venice to Frankfurt at *:** am on Nov ** **** was overboo...

GetHuman1664615's customer service issue with Lufthansa from November 2018

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The issue in GetHuman1664615's own words
My flight with Lufthansa from Venice to Frankfurt at *:** am on Nov ** **** was overbooked and even thought I was on time with my check in I was denied boarding, I fly to Italy every year and most of times is with Lufthansa, this never happened to me before, I was given a compensation voucher with an EMD number but I have trouble with your website www.booking-lufthansa.com*compensation, once I enter the EMD number there's no option for refund, please give me some instruction on how to get my compensation, thank you in advance, Alessandra A Johnson.
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Lufthansa

Customer service issue
Reported by GetHuman1664615
Nov 30th, 2018 - 6 mons ago
I have an issue with Lufthansa too
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Timeline
GetHuman1664615 started working on this issue
Nov 30th, 2018 11:45pm