Romana Blasigh and Rosie Granger flight lH **** ....JWJCVL ) (SA) economy class date o...

GetHuman-romanab's customer service issue with Lufthansa from November 2018

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The issue in GetHuman-romanab's own words
Romana Blasigh and Rosie Granger flight lH **** ....JWJCVL ) (SA) economy class date of departure august ** **** with an agency Mitteltur in cividale udine, italy.... I paid four months before departure because i was determined to go on this trip...And had no information or foresaw on coming elections that would have caused instability in Zimbabwe...I paid for my daughter Romana Blasigh who was accompanying me...Unfortunately, a day before our date of departure sky news reported military tanks in the capital Harare and five people shot.. I panicked and went to the travel agency to cancel my flight because i didn't want to put my daughters life at risk. besides the fighting, Italian citizens were on alert to leave the country in case a civil war broke out....there was also a report on cholera out break in the capital. The travel agency promised a refund would have arrived but so many months have passed I decided to write to your office...My late husband Alessandro Blasigh and I with other family members often travelled many times with your airliner. Thanking you, *my name is :*Rosie Granger,*via malignani ***remanzacco, udine, italy .*e.mail......*****@***.com
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Lufthansa

Customer service issue
Reported by GetHuman-romanab
Nov 29th, 2018 - 9 mons ago
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Seen by 6 customers so far
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GetHuman-romanab started working on this issue
Nov 29th, 2018 3:48pm