Cancel booking & seek refund. Booked flight through agent in India.

GetHuman1504643's customer service issue with Lufthansa from November 2018

12 views | 1513 similar | 0 following
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The issue in GetHuman1504643's own words
I am trying to cancel my booking & get a full refund.*My email ID is *****@***.com.*My cell phone number is **(***)******* ... I have booked flight from Seattle,USA to New Delhi,India & back for myself & my Wife. After that my wife has developed critically high BP & is under treatment. How ever she has not responded well. Various medical tests are being conducted. As of now it’s not possible for me to decide when travel will be possible . Therefore I need a refund.Booking ref: SZYN*L. Issued date ** October ****.*Names on tickets- Mr Vinay Bhatnagar & Mrs Madhu Bhatnagar.
The situation is beyond my control.
They should cancel our current booking & refund the full amount of money.
I am new to Lufthansa though we may have travelled with one of their partners. I was expecting a very good experience & was happy to be booked on Lufthansa.
No. I did as the travel agents to do what I am now requesting but did not get a positive response.
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Lufthansa

I booked through SHERGILL TRAVELS (P) LTD.IXC, SCO **-**-**, First Floor, Opp GPO, Sector **-d, CHANDIGARH , India
Customer service issue
Reported by GetHuman1504643
Nov 6th, 2018 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 1513 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number

Timeline

GetHuman1504643 started working on this issue
Nov 6th, 2018 6:03am
GetHuman1504643 indicated the issue is not fixed yet.
Nov 8th, 2018 3:49am
GetHuman1504643 indicated the issue is not fixed yet.
Nov 8th, 2018 3:52am
GetHuman1504643 indicated the issue is not fixed yet.
Nov 28th, 2018 8:23pm
GetHuman1504643 indicated the issue is not fixed yet.
Nov 28th, 2018 8:23pm

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