want a refund for extra charges lufthansa has billed me on my credit card.

GetHuman-nwitten's customer service issue with Lufthansa from August 2018

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Help with my Lufthansa issue
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The issue in GetHuman-nwitten's own words
they havent tried to do anything. ... My ticket was cancelled by Lufthansa and i had to purchase another ticket on the following day and it was double the price, and then when i got to Munich it stated that i was booked on a flight the next week and i had to purchase another ticket. Im applaud at how Lufthansa has made me pay out of my *** for there ***** up. Now im on hold everyday from work using company time to contact them and no one is answering the phone,. You are on hold for numerous hours.**It i dont get reimbursed for the extra money i put out there will be legal action. I have all documentation for all flights and bills to which i have paid. Its disgusting how you cant talk to anyone on any issue and when you do contact someone they tell you to contact customer relations and no one even picks up.**If i do not receive a phone call or an email on this issue i will seek legal help as i am not payong over $****.** for Lufthansas ***** up.**Regards,*Natasha
no one calls you back they hang up after * hours of waiting on the phone and then the website doesnt work properly.
They need to reimburse me my ticket
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Lufthansa

the web on lufthansas website and they i sent an email to city news outlining my issue and hopefully they will help me get thru to Lufthansa
Customer service issue
Reported by GetHuman-nwitten
Aug 22nd, 2018 - 3 years ago
Fixed
Seen by 63 customers so far
Similar issue to 870 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number

Timeline

GetHuman-nwitten started working on this issue
Aug 22nd, 2018 8:39pm
GetHuman-nwitten indicated the issue is not fixed yet.
Aug 23rd, 2018 12:24pm
GetHuman-nwitten indicated the issue is not fixed yet.
Aug 23rd, 2018 12:25pm
GetHuman-nwitten indicated the issue is not fixed yet.
Aug 23rd, 2018 12:25pm
GetHuman-nwitten indicated the issue is not fixed yet.
Aug 23rd, 2018 4:25pm
GetHuman-nwitten indicated the issue is not fixed yet.
Aug 23rd, 2018 4:27pm
GetHuman-nwitten indicated the issue is not fixed yet.
Aug 23rd, 2018 4:31pm
GetHuman-nwitten indicated the issue is not fixed yet.
Aug 24th, 2018 12:20pm
GetHuman-nwitten indicated the issue is not fixed yet.
Sep 4th, 2018 5:03pm

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