My family is booked on LUFTHANSA flights ( Houston to Frankfurt) departing on August...
GetHuman-sandown's customer service issue with Lufthansa from August 2018
Help with my Lufthansa issue
Next: our robot will wait on hold for GetHuman-sandown to get a Lufthansa rep on the line!
Always use the GetHuman Phone tocall Lufthansa. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-sandown's own words
My family is booked on LUFTHANSA flights ( Houston to Frankfurt) departing on August **th LH **** returning August. **th LH *** ) *The booking was made through United airways , using miles*I have spoken to United and LUFTHANSAhansa ( three times each) to enquirer about purchasing Economy Premier seats*Each airline says it’s up to the other airline to do this booking*On my last call to LUFTHANSA , I was told it would only be possible to do so at check-in*Is this so ?...*This has been very frustrating ,and one would have expected a smoother process between Star Alliance partners*We have * passengers , last name MERKEL*I would appreciate your help in clarifying this issue*Thank you*Manasa Merkel
GetHuman-sandown did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman-sandown fixed the problem
We are waiting for GetHuman-sandown to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.