My flight LH *** from Charlotte NC to Munich on July **,**** was delayed and my connect...
GetHuman-carolszi's customer service issue with Lufthansa from August 2018
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My flight LH *** from Charlotte NC to Munich on July **,**** was delayed and my connection to Moscow was missed. We rebooked our connection but my luggage was lost for ** days. My baggage ticket number was **********. I was required to purchase some essentials as well as pay for a taxi to the St. Petersburg airport to reclaim my luggage. In addition, my husband and I missed a Bolshoi theater performance for which we had non refundable tickets on July **th due to the delay.**The total cost were*Clothing $***.** ( This was * pants, * shirts and * sets of underwear)*Taxi $**.***Theater tickets $***.***Total ***.****I would like the airline to reimburse these costs to me. How do I make a claim?**Please respond to this matter at your earliest convenience.**Carolyn Zimmerman
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