Hallo zusammen, **Wir waren am letzten Samstag, den **.*.**** am M*nchner Flughafen. Au...

GetHuman931594's customer service issue with Lufthansa from July 2018

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The issue in GetHuman931594's own words
Hallo zusammen, **Wir waren am letzten Samstag, den **.*.**** am M*nchner Flughafen. Aufgrund des Vorfalls wurde der Flug gecancelt. Wir waren den ganzen Samstag und Sonntag am Flughafen. Am Sonntag haben wir u ** Uhr ein Flug nach Oslo bekommen. Dort kam dann u der Gep*ck nicht an. Dies haben wir gemeldet. Danach zum sas Service schalter. Dort haben wir ein Hotel und einen weiterflug nach Trommel *ber trondheim f*r Sonntag bekommen. Heute sind wir um ** Uhr in Troms* gelandet. Jetzt haben wir jedoch noch keine gep*ckst*cke bekommen. Wir haben einen Angelurlaub gebucht. Da alle Ger*teschaften sowie jegliche wechselkleidung weg sind, wollen wir wissen ob die Kosten f*r neues equipment bzw. Bekleidung von der Lufthanse *bernommen wird. Derzeit sind wir schon *** min in der Warteschlange. Wir brauchen Infos und Hilfe.
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Lufthansa

Customer service issue
Reported by GetHuman931594
Jul 30th, 2018 - a yr ago
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GetHuman931594 started working on this issue
Jul 30th, 2018 6:50pm