My wife and I had to cancel our Lufthansa booking on account of a medical emergency. In...

GetHuman691601's customer service issue with Lufthansa from May 2018

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Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman691601's own words
My wife and I had to cancel our Lufthansa booking on account of a medical emergency. In order for our travel insurance to reimburse us, we need the following: (*) confirmation of the non-refundable amounts for the unused Lufthansa tickets* and (*) confirmation that the tickets were canceled with Lufthansa.*I trust that Lufthansa will make this right and come up with a resolution that is fair.
GetHuman691601 did not yet indicate what Lufthansa should do to make this right.
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Lufthansa

Customer service issue
Reported by GetHuman691601
May 17th, 2018 - a yr ago
I have an issue with Lufthansa too
Not resolved
Seen by 18 customers so far
Similar issue to 155 others
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Timeline
GetHuman691601 started working on this issue
May 17th, 2018 3:08pm