Have been in your Store ***** and seems have a problem with customer service. Was in st...

GetHuman-rpropps's customer service issue with Lowe's from January 2020

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The issue in GetHuman-rpropps's own words
Have been in your Store ***** and seems have a problem with customer service. Was in store Sat Jan * looking at countertops,one lady was helping a person she never said I'll be with you ,we waited she got done with customer walked past us never said a word.We left went to store in Noblesville In that night waited finally a guy came back to desk took his coat off and finally we said can we get help. We gave him our drawing and what we wanted he went to desk never asked us any ? gave us paper with price said oh sorry about green paper we ran out of reg one. It didn't have our drawing on just total sq ft .never asked what edge we wanted.Jan* I went back to first store to see if get better idea well no again only one salesperson and helping someone didn't say hi or anything . This happen last summer to us over a ref. we have spent a lot with Lowes and think we will stop shopping there .I'm letting you know this so maybe you can work on customer service at these stores. We went to one at Beachgrove In over ref and got great service but again these two stores service bad

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Lowe's

Customer service issue
Reported by GetHuman-rpropps
Jan 9th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 447 others
0 customers following this

Timeline

GetHuman-rpropps started working on this issue
Jan 9th, 2020 9:18pm
GetHuman-rpropps indicated the issue is not fixed yet.
Jan 10th, 2020 1:40am
GetHuman-rpropps indicated the issue is not fixed yet.
Jan 10th, 2020 10:55pm

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