My whirlpool hot water heater leaking I have a return authorization number they exchang...

GetHuman4052671's customer service issue with Lowe's from December 2019

Help with my Lowe's issue
First: share to improve GetHuman4052671's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4052671 may need:
Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
The issue in GetHuman4052671's own words
My whirlpool hot water heater leaking I have a return authorization number they exchange it for A.O. Smith because they no longer sell whirlpool and they made me pay *** and something dollars difference in price when it’s the same unit different manufacturer but whirlpool told me that it is supposed to be an even exchange. On top of that the one that they exchange it for will not fit in the hot water heater closet it is not A comparable unit. I brought a comparable unit up to the counter and they told me it was wrong. There’s supposed to be a hassle free exchange and I should not have had to pay $*** in the first place

GetHuman4052671 did not yet indicate what Lowe's should do to make this right.

How GetHuman4052671 fixed the problem

We are waiting for GetHuman4052671 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowe's's attention and get better help faster. Tap below to get started.
Having Lowe's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lowe's

Customer service issue
Reported by GetHuman4052671
Dec 6th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 395 others
0 customers following this

Timeline

GetHuman4052671 started working on this issue
Dec 6th, 2019 5:49pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers