As a regular customer of Lowe's I had a recent experience that made me question my cont...

GetHuman3333920's customer service issue with Lowe's from July 2019

Help with my Lowe's issue
First: share to improve GetHuman3333920's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3333920 may need:
Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
The issue in GetHuman3333920's own words
As a regular customer of Lowe's I had a recent experience that made me question my continued use of your store.*I was trying to fix storm damage in a family home in NC. My permanent residence is in MA. This makes my situation tricky with little room for schedule changes. I purchased carpet and at that time had the kitchen measured for a suspended floor. There were several scheduling delays after I traveled to NC for the express purpose of having the floor installed. When the installers finally arrived they told us immediately that the amount of product that we were told to purchase was insufficient. The calculation*measurement error forced me to cancel the flooring and return home with nothing accomplished.*The schedule changes and cancellation of the installation greatly impacted my family's time in NC. As you can understand traveling back and forth is not done without considerable planning.

GetHuman3333920 did not yet indicate what Lowe's should do to make this right.

How GetHuman3333920 fixed the problem

We are waiting for GetHuman3333920 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowe's's attention and get better help faster. Tap below to get started.
Having Lowe's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lowe's

Customer service issue
Reported by GetHuman3333920
Jul 30th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 847 others
0 customers following this

Timeline

GetHuman3333920 started working on this issue
Jul 30th, 2019 1:32am