On ********* I went to Lowe's in Cortland NY, store ****, planning to purchase a Washin...

GetHuman-briasydn's customer service issue with Lowe's from June 2019

Help with my Lowe's issue
The issue in GetHuman-briasydn's own words
On ********* I went to Lowe's in Cortland NY, store ****, planning to purchase a Washing Machine. I waited for an associate for ** minutes only to be completely ignored. He first went to a man that just got there then to a young woman. I spoke up after the second time but it was too late as I was completely insulted and understandably upset. At that point I went to the store manager named Andy and complained that I was clearly discriminated against due to either my age and or appearance. I must add that I am a ** year old woman. This is not the first time it happened to me at that store, it was in the paint department when they ignored me and helped a man. I left the store shaking and upset without a washing machine and will now purchase it at another store (not Lowe's)

GetHuman-briasydn did not yet indicate what Lowe's should do to make this right.

How GetHuman-briasydn fixed the problem
Purchased at Home Depot with Excellent Customer Service and no age discrimination.
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Customer service issue
Reported by GetHuman-briasydn
Jun 22nd, 2019 - 2 years ago
GetHuman-briasydn shared how to fix
Seen by 5 customers so far
Similar issue to 787 others
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GetHuman-briasydn started working on this issue
Jun 22nd, 2019 1:20pm
GetHuman-briasydn indicated the issue is not fixed yet.
Jun 22nd, 2019 10:09pm
GetHuman-briasydn confirmed the issue is fixed. Hooray!
Jun 22nd, 2019 10:10pm

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