To: Lowe's Customer Service*I'm writing you in concern of the poor service in which I r...
GetHuman-dumast's customer service issue with Lowe's from October 2018
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The issue in GetHuman-dumast's own words
To: Lowe's Customer Service*I'm writing you in concern of the poor service in which I received. I picked out a storm door on September *th in your Gaithersburg Store and paid for the installer to come out and do measurements. I didn't hear from anyone over a two week period and called the store on several occasion's speaking to both customer service and managers. I finally was notified that the measurements were done around ******* without my notification. I went to the store on ******* to complete the purchase and now it is ******** and I haven't received a call in reference to scheduling the install of my storm door yet. I'm considering cancelling the entire purchase but I'd like to give you the opportunity to correct this matter. I've purchased both my windows and balcony door form Lowe's without any problems in the past.The service that I'm receiving now is unacceptable and doesn't reflect the outstanding service that I've received in the past.**Sincerely, Tarra Dumas (***) ***-***** **** Chadburn Pl. * Montgomery Village, Md. *****
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