To: Lowe's Customer Service*I'm writing you in concern of the poor service in which I r...

GetHuman-dumast's customer service issue with Lowe's from October 2018

5 views | 234 similar | 0 following
Help with my Lowe's issue
First: share to improve GetHuman-dumast's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-dumast to get a Lowe's rep on the line!
Always use the GetHuman Phone to call Lowe's. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-dumast may need:
Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
The issue in GetHuman-dumast's own words
To: Lowe's Customer Service*I'm writing you in concern of the poor service in which I received. I picked out a storm door on September *th in your Gaithersburg Store and paid for the installer to come out and do measurements. I didn't hear from anyone over a two week period and called the store on several occasion's speaking to both customer service and managers. I finally was notified that the measurements were done around ******* without my notification. I went to the store on ******* to complete the purchase and now it is ******** and I haven't received a call in reference to scheduling the install of my storm door yet. I'm considering cancelling the entire purchase but I'd like to give you the opportunity to correct this matter. I've purchased both my windows and balcony door form Lowe's without any problems in the past.The service that I'm receiving now is unacceptable and doesn't reflect the outstanding service that I've received in the past.**Sincerely, Tarra Dumas (***) ***-***** **** Chadburn Pl. * Montgomery Village, Md. *****

GetHuman-dumast did not yet indicate what Lowe's should do to make this right.

How GetHuman-dumast fixed the problem

We are waiting for GetHuman-dumast to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowe's's attention and get better help faster. Tap below to get started.
Having Lowe's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dumast fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dumast
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 234 others
0 customers following this


GetHuman-dumast started working on this issue
Oct 15th, 2018 4:08pm