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Loot Crate Customer FAQ

Top Answers & How-to Guides

How do I Contact Loot Crate Customer Service?

The question we are asked most often is about how to talk to Loot Crate customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I gift a Loot Crate subscription?

Yes, absolutely! Gifting a Loot Crate subscription is a fantastic idea. It's simple to do – just visit our website and select the subscription...
Ask any question you have about Loot Crate customer service, get an answer now.
Contact Loot Crate customer service

About Loot Crate

What is Loot Crate?

Loot Crate is a monthly subscription service that delivers a curated box of geek and gaming-related merchandise straight to your doorstep....
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Subscription Process

How does Loot Crate work?

Loot Crate is a monthly subscription service that delivers a curated box filled with pop culture merchandise directly to your doorstep....
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Can I customize my Loot Crate?

Yes, you can customize your Loot Crate! At Loot Crate, we understand that everyone has unique preferences and interests. That's why...
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Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. At Loot Crate, we understand that circumstances change and we want to make it easy...
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Contents of Crate

What kind of items are in a Loot Crate?

Loot Crate features an exciting variety of items that cater to pop culture enthusiasts. Each month, subscribers receive a themed box...
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Cost and Pricing

How much does a Loot Crate subscription cost?

The cost of a Loot Crate subscription varies depending on the subscription plan you choose. The most basic plan is called the "Loot...
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Shipping Information

Do you ship internationally?

Yes, Loot Crate ships internationally! We don't want anyone around the world to miss out on the excitement of our monthly crates. We...
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How long does shipping usually take?

Shipping times for Loot Crate vary depending on the destination and shipping method chosen. Generally, orders within the United States...
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What if I receive a damaged or defective item?

If you receive a damaged or defective item in your Loot Crate, don't worry! Our team is here to assist you. Simply reach out to our...
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Deals and Promotions

Are there any discounts or promotions available?

Yes, there are discounts and promotions available for Loot Crate subscriptions. We regularly offer exclusive deals and special promotions,...
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Gifting a Subscription

Can I gift a Loot Crate subscription?

Yes, absolutely! Gifting a Loot Crate subscription is a fantastic idea. It's simple to do – just visit our website and select the subscription...
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Help me with my Loot Crate customer service issue

Ask any question you have about Loot Crate customer service. We will do our best to get you answers right away.
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