I ordered my Loot Crate DX almost a full two months ago when they ran a great promotion...

GetHuman2948549's customer service issue with LootCrate from May 2019

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The issue in GetHuman2948549's own words
I ordered my Loot Crate DX almost a full two months ago when they ran a great promotion with a great discount. Nearly two full months later I still don’t have my crate. Likely because they didn’t expect the amount of new crate subscriptions when they ran this promotion. Their customer service keeps saying they’ll inquire about why it’s late, but never follows up with me. They did offer a small credit to use towards a future crate, but since then even more time has passed and I still haven’t received my crate yet.
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LootCrate

Customer service issue
Reported by GetHuman2948549
May 19th, 2019 - a mon ago
I have an issue with LootCrate too
Not resolved
Seen by 8 customers so far
Similar issue to 307 others
0 customers following this
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Timeline
GetHuman2948549 started working on this issue
May 19th 11:01am
GetHuman2948549 indicated the issue is not fixed yet.
May 20th 12:27pm
GetHuman2948549 indicated the issue is not fixed yet.
May 20th 12:27pm
GetHuman2948549 indicated the issue is not fixed yet.
May 22nd 11:35am