I am installing new logitec MK*** out of the box. (Laser light stopped working on my ol...
GetHuman5231093's Technical support issue with Logitech from September 2020
Help with my Logitech issue
The issue in GetHuman5231093's own words
I am installing new logitec MK*** out of the box. (Laser light stopped working on my old logitec mouse)*Plugged in transmitter to USB port of windows * desktop pc. Activated batteries in mouse and keyboard.*Mouse green light comes on for a few seconds and no red laser light is seen-no connection *Keyboard green light comes on for a few seconds- no response-no connection to pc- battery check key indicates green- caps lock button does not light.*Norm Cote
GetHuman5231093 did not yet indicate what Logitech should do to make this right.
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How GetHuman5231093 fixed the problem
Be patient and wait several (long) minutes for the devices to connect.
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