Had * c***s that worked fine for * years , they start acting up then only show a black scren, buy a brio hoping its just old cams, its doing the same. Its registering them though

GetHuman-austincx's Technical support issue with Logitech from August 2020

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The issue in GetHuman-austincx's own words
Stream* video capture... ... i had * c*** pro stream webcams and one was just showing a blqck screen on your camera app but the other did off and on , so i ordered a brio chinking maybe they are just reaching their lifespan. The brio is doing the same. just black screen. if i try and use something like streamlabs obs it doesnt show up at all
ive been unable to essensual do what is work for months now with efficentcy especailly being on lockdown at home where everyone is using cameras
I just want it to work, i like your products when they work
I've been usinmg your products for almost ** years....
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Logitech

c*** * brio webcam
Technical support issue
Reported by GetHuman-austincx
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1136 others
0 customers following this

Timeline

GetHuman-austincx started working on this issue
Aug 3rd, 2020 11:15am
GetHuman-austincx indicated the issue is not fixed yet.
Aug 5th, 2020 4:42pm
GetHuman-austincx indicated the issue is not fixed yet.
Aug 5th, 2020 4:43pm

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