I am the Manager of Communications for the Township of Scugog. I manage all of our soci...

GetHuman3447991's Recover Account issue with LinkedIn from August 2019

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The issue in GetHuman3447991's own words
I am the Manager of Communications for the Township of Scugog. I manage all of our social media accounts @TwpofScugog. However, I learned that a LinkedIn account - Corporation of the Township of Scugog https:**www.linkedin.com*company*corporation-of-the-township-of-scugog*about* *was created by a former employee and we are unable to access the account for admin rights or assignment. And my admin request is pending. Our Manager of IT has tried to use the former employee's email and some general email accounts for our corporation and "forget password" function in hopes that we can recover access. Unfortunately, all the combinations of emails and our general phone number ***-***-**** does not come up as associated with an account. We are at a loss as to how to recover our access. We have even tried to contact the former employee, but that has been unsuccessful. I am happy to work with customer support to further "prove" we are the official Township of Scugog staff. We would like to recover the account and align it with our main general email and other social media accounts. We don't want to create a new account as many folks have tagged themselves already as associated with the corporation and we don't want to add confusion. Instead we would like to build off the initial following of the existing account. Our request is the email associated with the account and to update it to our general corporation email and reset a password. Thank you.

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LinkedIn

Recover Account issue
Reported by GetHuman3447991
Aug 19th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 64651 others
0 customers following this

Timeline

GetHuman3447991 started working on this issue
Aug 19th, 2019 2:31pm