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LinkedIn Customer FAQ

Top Answers & How-to Guides

How do I Contact LinkedIn Customer Service?

The question we are asked most often is about how to talk to LinkedIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...
Ask any question you have about LinkedIn customer service, get an answer now.

Recent LinkedIn Customer Questions

I was using a free trial subscription. Linkedin had promised to remind me before it turns into a paid subscription. I didn’t receive any email (now I can see it went to spam) and they charged me for this month

We understand your concern regarding the free trial subscription and the lack of reminder. Unfortunately, if the notification went to your spam folder, it may not have been received in time. LinkedIn typically sends reminders ahead of the subscription renewal date, but the delivery can sometimes be affected by email filters. The most up-to-date contact information can be found right here on this page so you can reach out to LinkedIn for assistance with this charge.
Asked Oct 30, 2024 4:35 AM

How do I change the email address on my primary linked in account, when I have two accounts and on one of them I no longer have access to the email address.

To change the email address on your primary LinkedIn account, log in to that account, go to "Settings & Privacy," and under the "Account" tab, select "Email addresses." From there, you can add a new email address and set it as your primary email. If you cannot access the email associated with your other account, follow the instructions for recovering that account or seek assistance through LinkedIn's support resources for account recovery.
Asked Oct 15, 2024 6:57 PM

How do I do to have access to my linkedln account , someone else is using mine

If someone else is using your LinkedIn account, it’s important to regain access as soon as possible. Go to the LinkedIn login page and select "Forgot password?" Follow the prompts to reset your password using your email address or phone number linked to the account. If you cannot access your email or phone, follow the instructions for account recovery provided by LinkedIn. You may also want to consider reviewing your email for any security notifications from LinkedIn and take necessary steps to secure your account.
Asked Sep 6, 2024 1:34 PM

Hi I tried login with phone number using forgot password option but after entering the code it again going back to home page.how to resolve it?

If you are experiencing issues logging in with your phone number and the code is not allowing you to proceed, try clearing your browser cache or using a different browser or device. Ensure that the code is entered correctly and that your phone number is linked to your LinkedIn account. If problems persist, revisiting the login process after a short time can sometimes help.
Asked Sep 5, 2024 3:00 PM

I dont have access to login to my account and I have noticed that someone already changed my profile picture and cell phone number.

If you can't access your LinkedIn account and notice unauthorized changes, it's crucial to secure your account. Visit the LinkedIn login page and select "Forgot password?" to initiate the password recovery process using your registered email address. If your email has been changed, follow the instructions for recovering your account. You may also find options related to reporting unauthorized access in the Help section. Act quickly to regain control and protect your information.
Asked Aug 29, 2024 10:51 AM

Help me with my LinkedIn customer service issue

Posting Jobs

How Do I Post a Job in LinkedIn?

If you're looking to hire an industry professional, LinkedIn's recruiter tools can help you. You can find potential candidates for...

Account Issues

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...

How Do I Change My Payment Method on LinkedIn?

There are several ways to change your payment method on LinkedIn, and it can be done right from your account. Remember that you must...

How Do I Get a Refund from LinkedIn?

LinkedIn provides many subscription services for job seekers and those looking to hire. There are basic free plans for those looking...

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access the email...

Choosing Services

How Do I Pick the Best Travel Agent?

Travel agents have varying levels of experience and are not licensed by state authorities. It is up to you to ask questions and determined...

Account Management

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the platform, you...

How do I cancel LinkedIn premium?

To cancel your LinkedIn Premium subscription, go to your profile icon on top of your LinkedIn page and follow these steps on a desktop:...

How do I recover my LinkedIn username and password?

LinkedIn is a social media platform for professionals used by companies to grow their network. Signing up is free and requires an email...

How do I reactivate my LinkedIn company page?

A LinkedIn company page allows for sharing business news and connecting with professionals. To reactivate an inactive page, go to the...

How do I upgrade or downgrade my account on LinkedIn?

LinkedIn offers various premium and paid subscriptions for users, such as Recruiter Lite or Premium Business. You can choose annual...
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LinkedIn issues reported to GetHuman
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