Before contacting them, items GetHuman2031343 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman2031343's own words
I just tried to reactivate my Premium Career subscription but I got a receipt for Premium Business instead. I'm using the phone app and it doesn't give me the option to change this, it would only let me choose a more expensive subscription. If I cancel it then it says I can't get the free trial period. Can you change this for me to the Premium Career subscription at $**.***month with the free month? My account is susandcole* and the Order ID is **********.
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