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The issue in GetHuman1969939's own words
I was reactivating my premium subscription with * month free trial, to check within my new company if it is useful or not... but by mistake my whole year subscription fee is deducted and also it is from my old employer's card, who gave me paid access from his card. So request you to please refund the money to the card, I haven't used any primium features till now and won't do that until you made the refund... it was by mistake, I need * month free trail to review as per my new company need and then if all's well I will reactivate my subscription. I done it in past and will do that again.
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