I am trying to help my husband to access his account. He tried to reset the password v...

GetHuman-bemoiras's customer service issue with LinkedIn from January 2019

2 views
 | 
31276 similar
 | 
0 following
Help with my LinkedIn issue
First: share to improve GetHuman-bemoiras's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bemoiras's next move: call LinkedIn.
The best way to get your problem resolved is to tap the button below to start calling LinkedIn. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bemoiras may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman-bemoiras's own words
I am trying to help my husband to access his account. He tried to reset the password via email, but was sent to a page that said "authorization denied". So, we tried to verify identity, and uploaded a photo of his VA ID card. It was not accepted because it needs to be a government issued id. So...I don't know how much more government issued a VA card can be. He only has a paper drivers license because he lost his and is waiting for a new one. The VA ID is accepted by the TSA at airports and everywhere else. We need assistance, as he is actively applying for jobs, and his profile is essential to that process. I need to have his account access reset.
GetHuman-bemoiras did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman-bemoiras fixed the problem
We are waiting for GetHuman-bemoiras to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bemoiras fixes it.
This email address isn't valid

LinkedIn

Customer service issue
Reported by GetHuman-bemoiras
Jan 3rd, 2019 - 4 mons ago
I have an issue with LinkedIn too
Not resolved
Seen by 2 customers so far
Similar issue to 31276 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bemoiras started working on this issue
Jan 3rd 3:11pm