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The issue in GetHuman1720444's own words
I subscribed for * Month Free Premium.**Instead of sending me a notification of the expiry of * month. Instead you have deducted USD**.**. Thats is alot of money in Malaysia and I do not have that much money. You have auto deducted this amount from my Debit * Visa Card.**By right you should send a notification to my attention. Please refund the amount of USD**.** and improve your process.**Thank You
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