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The issue in GetHuman-troyrsep's own words
I didn’t dealize that premium would charge me for the entire year upfront after the trial ended. I want to cancel and get a refund. I am now negative $*** in my bank account and have no money until my next paycheck thanks to you guys. Please mend this issue. I love your service but this is an utterly terribly feature on your part. I need my money back. What kind of service charges people for a year up front?
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