I did a “free trial” for the premium membership on my personal account (*****@***.com...

GetHuman-hmasfaka's customer service issue with LinkedIn from December 2018

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The issue in GetHuman-hmasfaka's own words
I did a “free trial” for the premium membership on my personal account (*****@***.com) in order to look for people to recruit. When I wanted to cancel prior to LinkedIn charging me for the next month, the page to cancel the membership kept saying “oops, it’s us not you.” Every time I tried to reload it would either show this message or freeze. I tried this multiple times everyday for * days in hopes to cancel my membership only to find out the credit card was charged $*** today. This is not fair, I wanted to cancel and tried to cancel prior to being charged. I would like a refund as soon as possible.
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Customer service issue
Reported by GetHuman-hmasfaka
Dec 4th, 2018 - a mon ago
I have an issue with LinkedIn too
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Seen by 3 customers so far
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GetHuman-hmasfaka started working on this issue
Dec 4th, 2018 4:28pm