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The issue in GetHuman-beataer's own words
Hi, **Some time ago I started using the free version with a promise to cancel. As you said * days before you will send a reminder if anyone wish to cancel. And then this morning I looked at my bank account to see you charged me £**.**. I never received a reminder email and I'm always keep on eye on my emails. I'm not happy as if you see my activity during that month I only used it when I set up the free trial. Can you please help to sort this out as a mum of a two year old I can't afford to spend. **Kind Regards **Beata
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