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The issue in GetHuman-carloki's own words
I canceled my subscription the day after I made it. It was required for one of my online classes so I created it but my professor told me the next day that my school provides one for free. I canceled my subscription that same day I was told, and then continued to use the one that is provided by my school. I'm not sure why I just checked my credit card transactions and I see that I've continued to be charged.
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