I was given the opportunity to join Linkedin Premium by one of your offer messages and...

GetHuman-jevanlix's customer service issue with LinkedIn from November 2018

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The issue in GetHuman-jevanlix's own words
I was given the opportunity to join Linkedin Premium by one of your offer messages and subsequently did so in August ****.**I did not realize this was subject to auto-renewal, and was subsequently charged for * months of premium services in September and October. These charges were automatically deducted from my credit card. **Your terms and conditions states that notification for auto-renewal would be done * days prior by email. I did not receive said email, and even if it was somehow sent, it might only be in my junk email.**I would appreciate if these charges could be reversed. This practice of auto-renewing subscriptions without notifying the subscriber ensures that many unintended charges are imposed.**Warm regards,**Jevan Li Xianliang

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LinkedIn

Customer service issue
Reported by GetHuman-jevanlix
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 22285 others
0 customers following this

Timeline

GetHuman-jevanlix started working on this issue
Nov 11th, 2018 7:24am

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