I just noticed a $**.** charge on my bank statement, after reviewing the charge I reali...

GetHuman1344622's customer service issue with LinkedIn from October 2018

Help with my LinkedIn issue
The issue in GetHuman1344622's own words
I just noticed a $**.** charge on my bank statement, after reviewing the charge I realized it was from some premium feature. Long story short I've never, ever used this site, or feature? I have no idea how it has my information to charge my account? If u look you will see I've never used this before. And would greatly appreciate a refund.

GetHuman1344622 did not yet indicate what LinkedIn should do to make this right.

How GetHuman1344622 fixed the problem
I contacted their customer support, located in the Help Center. Explained my situation and how I had never used these services nor was I even aware I was signed up for this service. I sent this on Sunday afternoon and they had responded back early Monday morning, surprisingly fast, and extremely helpful they were willing to refund me, I give them * **way up. For there response time and his they resolved this issue.
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LinkedIn

Customer service issue
Reported by GetHuman1344622
Oct 14th, 2018 - 4 years ago
Fixed
GetHuman1344622 shared how to fix
Seen by 21 customers so far
Similar issue to 18316 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman1344622 started working on this issue
Oct 14th, 2018 9:24pm
GetHuman1344622 shared this issue with friends on Facebook
Oct 14th, 2018 9:25pm
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 15th, 2018 9:40pm
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 12:46am
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 12:54am
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 12:55am
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 1:22am
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 2:23am
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 2:32am
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 4:14am
GetHuman1344622 confirmed the issue is fixed. Hooray!
Oct 16th, 2018 5:00am

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