Good Morning Linked in:**I need immediate help to resolve my situation. I am in the mi...

GetHuman-janastua's customer service issue with LinkedIn from October 2018

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The issue in GetHuman-janastua's own words
Good Morning Linked in:**I need immediate help to resolve my situation. I am in the midst of a Job search and have been communicating with several HR departments through linked in.*I am now locked out of my account and cannot get in. Responses I have received is that Linkedin does not recognize my eMail address (JanAS*****@***.com) or my phone (***-***-****):*Please Help**Here is the sequence of events:**. I received an email about *p ET yesterday that I had successfully changed my password **. Since I had not done so, I immediately went to my account and tried tied to change the password **. I was successful in doing so but noticed that the headshot for my profile was showing the picture of "Roberta Long-Kelleher" and that My Name was now Roberta Long-Kelleher. Most of the profile was untouched**. I sent you a message trying to find out how to change the picture but have not heard back.**. This morning (*****) I got an email from Linkedin saying my password has been successfully changed**. I tried to sign nto my account and now I am unable to get in because Linkedin is saying that they do not recognize my email address (JanAS*****@***.com)**. Please help - I am in the midst of a job search and have been using Linked in to communicate with several HR departments**. I can be reached by Mobile if necessary - ***-***-*******Thank You*Jan Stuart**JANNETTE STUART*--------------------------------*Email: JanAS*****@***.com*Skype: JanStuart*****Linkedin: https:***in*jannette-stuart-***a***** *(Mobile) ***-***-*****(home) ***-***-****

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Customer service issue
Reported by GetHuman-janastua
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 17960 others
0 customers following this


GetHuman-janastua started working on this issue
Oct 11th, 2018 4:28pm
GetHuman-janastua shared this issue with others over email
Oct 11th, 2018 4:29pm