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The issue in GetHuman-loisvall's own words
I have been charged £***.** for an annual Premium subscription which I didn't ask for. I got no email to tell me this was happening. Please cancel this payment and my Premium account from now.**This is very worrying, as I can't afford this payment - it is much too expensive. I didn't get an email to say my trial was over and I didn't know the payment would just be taken with no warning. Can you please cancel my subscription and the payment with immediate effect
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