Before contacting them, items GetHuman1310135 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman1310135's own words
The email address I used to set up my account got closed down after a lengthy hospital stay and I haven’t been able to access it ever since. How do I retrieve my account in this circumstance since it won’t accept my password associated with the account either and because of the email closure I can’t even send myself a link to reset password!! I have no desire to recreate an account since I have excellent references on my current one. Thank you in advance. pS on your help forum it says it should still sign mr in under the old email and password but it’s not letting me.
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