Before contacting them, items GetHuman1031509 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman1031509's own words
Our GB VAT number was not on our account and we have paid the Irish VAT. *See Order ID: ***********Total Amount Paid £***.** - this included VAT of £***.** - we should have only paid NET £***.****We need the Receipt to be reduced and a VAT refund given. Then we can account for the VAT using the EU Reverse Charge Mechanism.*OR*Should we cancel this order, get a refund and then re-order and re-pay?*Our GB VAT number had now been entered onto the account.*Thank you.
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