Our GB VAT number was not on our account and we have paid the Irish VAT. *See Order ID...

GetHuman1031509's customer service issue with LinkedIn from August 2018

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The issue in GetHuman1031509's own words
Our GB VAT number was not on our account and we have paid the Irish VAT. *See Order ID: ***********Total Amount Paid £***.** - this included VAT of £***.** - we should have only paid NET £***.****We need the Receipt to be reduced and a VAT refund given. Then we can account for the VAT using the EU Reverse Charge Mechanism.*OR*Should we cancel this order, get a refund and then re-order and re-pay?*Our GB VAT number had now been entered onto the account.*Thank you.
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Customer service issue
Reported by GetHuman1031509
Aug 24th, 2018 - 4 mons ago
I have an issue with LinkedIn too
Not resolved
Seen by 2 customers so far
Similar issue to 10652 others
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GetHuman1031509 started working on this issue
Aug 24th 2:55pm