LinkedIn informed me ** days ago my account was breached and I should change my passwor...

GetHuman982931's customer service issue with LinkedIn from August 2018

3 views
 | 
8961 similar
 | 
0 following
Help with my LinkedIn issue
First: share to improve GetHuman982931's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman982931's next move: try calling LinkedIn again.
The best way to get your problem resolved is to tap the button below to start calling LinkedIn. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman982931 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman982931's own words
LinkedIn informed me ** days ago my account was breached and I should change my password, and I did change it, confirmed, then later it wouldn't accept the new password, and asked me to change it again and verify with my passport and a supplied a copy of my password to reset the password a second time, and it confirmed I changed my password but still on any of my devices (iPhone,iPad Pro, MacBook Pro) it will not accept the new password, which has been changed twice now, what the **** is going on?
GetHuman982931 did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman982931 fixed the problem
We are waiting for GetHuman982931 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would LinkedIn email you?
This email address isn't valid
Follow this issue
See how GetHuman982931 fixes it.
This email address isn't valid

LinkedIn

Customer service issue
Reported by GetHuman982931
Aug 12th, 2018 - 7 mons ago
I have an issue with LinkedIn too
Not resolved
Seen by 3 customers so far
Similar issue to 8961 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman982931 started working on this issue
Aug 12th, 2018 6:53pm