Hi,**I originally signed up for the Premium Membership on **********. I subsequently ca...

GetHuman-mcgratkm's customer service issue with LinkedIn from July 2018

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The issue in GetHuman-mcgratkm's own words
Hi,**I originally signed up for the Premium Membership on **********. I subsequently cancelled my subscription prior to the end of free month. I have checked my bank statement this morning and can see that I have been charged €**.**. I having subsequently cancelled my subscription this morning, yet again, using the exact same method (https:**www.linkedin.com*help*linkedin*answer****canceling-your-premium-subscription?lang*en).**I am not happy one bit that I have been falsely charged having already cancelled my membership and been informed that I would not be charged for the next month (with my existing month ending on July **th i.e. yesterday). Furthermore, I find the lack of a confirmation email for Premium membership cancellation very bad customer service - on neither occasion when I cancelled my account did I get confirmation.**I fully expect a full refund for being charged for this month. I would also like confirmation that my Premium membership has been cancelled, with the original date of cancellation (not today's date, as today was the second time I've cancelled.**My account email address is *****@***.com.**I look forward to a response.**Thanks,**Kevin McGrath

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LinkedIn

Customer service issue
Reported by GetHuman-mcgratkm
Jul 16th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 6239 others
0 customers following this

Timeline

GetHuman-mcgratkm started working on this issue
Jul 16th, 2018 8:39am

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