Dear Linkedin Customer Service,**I am writing after being told that I would receive a c...

GetHuman879041's customer service issue with LinkedIn from July 2018

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The issue in GetHuman879041's own words
Dear Linkedin Customer Service,**I am writing after being told that I would receive a call back from a*member of your team, which I have not received.**Quick Summary of my Issue:**I was signed up for LinkedIn Sales Navigator, per the request to learn*about the service for part of my university course at the University of San*Francisco.**I tried to cancel the service the day that my class was completed. During*the cancelation process your site froze.**I contacted your sales team the next day over the phone, as I was moving I*had no access to internet for the next few weeks, I was told on the phone*that it would probably have been cancelled.**In found out that LinkedIn has now charged me the full subscription*package.**I cancelled the service as soon as I was able to connect back to the*internet. And I would like to start the process of getting a refund due to*being signed up to a service I believed that I was already removed from.**I would appreciate your prompt response, as a current university student*Linkedin has now left me with no matters in which to pay for food for the*foreseeable future.**Many Thanks,**Jonathan Brannan

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LinkedIn

Customer service issue
Reported by GetHuman879041
Jul 13th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 6140 others
0 customers following this

Timeline

GetHuman879041 started working on this issue
Jul 13th, 2018 10:20pm

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