LinkedIn Customer FAQ

We're sorry to hear about this situation. When you cancel a subscription on LinkedIn, it should stop any future charges. However, it's important to note that cancellations are for future charges only, and it does not refund past charges. It also does not provide prorated refunds for unused time within the current billing cycle. Therefore, if you've cancelled your subscription but were billed, it may have been for the current billing cycle that was still active when you cancelled. If you believe there's been an error, we recommend reaching out to LinkedIn Customer Support with specific details so they can resolve the issue for you.

The "noCAPTCHA user response code is missing or invalid" message typically appears when LinkedIn's website security checks encounter an issue. To resolve this, ensure you have JavaScript enabled in your browser's settings and that all the cookies and cache are clear. If you're using an ad blocker or VPN, try disabling it (temporarily), as these can sometimes interfere with CAPTCHAs. Updates for your web browser and operating system could also help. Once you've made any necessary adjustments, try accessing LinkedIn again. If you continue to experience problems, it might be worth trying a different browser or device.

We're sorry to hear about your issue. You have two ways to proceed. You can try logging in using the email associated with your LinkedIn account and then select "Forgot password". A password reset link will be sent to your email. If you can't find the email, check your spam or junk folder. If you still don't receive it, it's possible your email service is blocking LinkedIn's emails. You may contact your email service provider for assistance. If you're facing problems with your verification code not arriving, try clearing your cache, updating your browser, or using a different browser to request the code again. If the problem persists, you might want to wait and try again later as some email services may delay delivery of the emails.

To merge two LinkedIn accounts, you must decide which account you want to close or merge because you can only have one primary email address. Visit the LinkedIn Help Center and find the "Merge or Close Duplicate Accounts" page. Here, you'll need to sign in to the account you want to close. Identify the account to merge, and confirm the action. Connection counts, endorsements, recommendations, and profile information of the closed account will then be transferred to the primary account. Your LinkedIn account can't be merged if there are active campaigns in Campaign Manager, so make sure all such campaigns are completed or cancelled.

Sure, we can guide you on how to do this. LinkedIn does not provide an automatic merge function, but you can accomplish this manually. First, decide which account you want to keep. Then, move your connections from the account you don't want to keep by going to "My Network" and selecting "See all" to view a list of your connections. Unfortunately, LinkedIn doesn't support bulk inviting, so you'll have to invite each connection one by one. After that, copy all relevant information and content to your chosen account. Don't forget to update your email in the account settings so that your contacts can easily find you. Once you're completed transferring everything, you can close the old account.