Forced to set up new account - Existing account is FINE but cannot access it.

GetHuman843998's customer service issue with LinkedIn from July 2018

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The issue in GetHuman843998's own words
Trying to log on to https:**www.linkedin.com*in*sharonmanuel*But when I log on as Sharon Manuel I am taken to the set up of a brand new account ... I am unable to log on to my existing account.*Linked in thinks I am trying to set up a new account from scratch.*The email associated with my account is now attached to a brand new account. *Account verification is not going to work because it will take me to the new account. *Need to access the original account. I can see it but have not idea how to get to it.*THIS IS IT - https:**www.linkedin.com*in*sharonmanuel*
Account verification is not going to work in this case because it appears that somehow a brand new account with my name and password does in fact exist. So I am in a loop with no way out.
Just tell me how to log on to https:**www.linkedin.com*in*sharonmanuel***And help me delete the blank account under my name. I need to use the password on the blank account for the original account
I have been a customer for over ** years and was one of the first **,*** customers on LinkedIn
Tried the forums and online help but cannot find anything that matches this problem.*Tried the phones but got nowhere. Couldn't find a chat person.*Please help.
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LinkedIn

LinkedIN
Customer service issue
Reported by GetHuman843998
Jul 2nd, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 5395 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman843998 started working on this issue
Jul 2nd, 2018 10:40pm
GetHuman843998 indicated the issue is not fixed yet.
Jul 2nd, 2018 10:42pm

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