linkedin will only recognize my old retired email address. Attempts to update require...

GetHuman-sueinche's customer service issue with LinkedIn from June 2018

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The issue in GetHuman-sueinche's own words
linkedin will only recognize my old retired email address. Attempts to update require a password which i have forgotten. To change* retrieve the password verification will only go to my old invalid email address. No attempts to update this or add a phone are recognized. *However, when I try to join under my current email it says I am already a member and they continue to send emails to my current email address. I would like to be able to log on properly and update my information.*I get requests to join with other members and I cannot log on to do so. I have tried many many times .
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LinkedIn

Customer service issue
Reported by GetHuman-sueinche
Jun 5th, 2018 - a yr ago
I have an issue with LinkedIn too
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Seen by 10 customers so far
Similar issue to 122 others
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Items needed
Username
Email on Account
Phone Number
Name of Account Holder
Timeline
GetHuman-sueinche started working on this issue
Jun 5th, 2018 3:53am
GetHuman-sueinche indicated the issue is not fixed yet.
Jun 5th, 2018 12:39pm
GetHuman-sueinche indicated the issue is not fixed yet.
Jun 6th, 2018 12:15pm