In reference to case number ******-******...I had two Linked in accounts evidently and...

GetHuman709172's customer service issue with LinkedIn from May 2018

Help with my LinkedIn issue
The issue in GetHuman709172's own words
In reference to case number ******-******...I had two Linked in accounts evidently and have successfully closed the shell account that had none of my network contacts, reccomendations, job history, etc. In my original note to one of your technicians I advised of the situation and apprised i wanted to keep www.linkedin.com*in*markbhalljax opened and aligned to my current email address at *****@***.com. So we have successfully closed the shell account that was dormant, but the originating aforementioned referenced account is not showing as myself and am unable to log into it because I do not recall what email address was originally set to it when i established it some time ago. Can someone please apprise what I can do....so the referenced account in the URL is aligned w* ME as the owner *administrator?? Thank you....Mark B. Hall *** *** ***** *****@***.com. This is very frustrating on what should be a fairly straightforward process to correct.
GetHuman709172 did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman709172 fixed the problem
Linkedin's technical support team had to reset both password and email in order to edit my original account in order to edit with the appropriate email address and delete the old email address that was still associated with my account when originally opened that was obsolete.
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LinkedIn

Customer service issue
Reported by GetHuman709172
May 22nd, 2018 - 6 mons ago
I have an issue with LinkedIn too
Fixed
GetHuman709172 shared how to fix
Seen by 4 customers so far
Similar issue to 72 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder
Timeline
GetHuman709172 started working on this issue
May 22nd 8:32pm
GetHuman709172 indicated the issue is not fixed yet.
May 23rd 9:40pm
GetHuman709172 confirmed the issue is fixed. Hooray!
May 31st 12:27am