LinkedIn Customer FAQ

To cancel your LinkedIn Premium subscription, you need to visit the Settings & Privacy page when signed into your account. From there, click on the "Account" tab, then under the "Account management" section, select "Close or pause your LinkedIn Premium subscription". You will be asked to provide a reason for your cancellation. Select one of the provided reasons and click on "Continue". After this, you'll have to confirm your cancellation. Despite any previous issues with your credit card, this action should successfully cancel your Premium subscription. If you are having issues with this process, you can use the link on this page to access the most up-to-date contact information for LinkedIn. Hopefully, this helps!

We're sorry you're having trouble with the human verification on LinkedIn. Sometimes, the CAPTCHA can be sensitive. Make sure to type the characters exactly as they appear. Changing to another browser might also help. If you're visually impaired, there should be an audio option for the CAPTCHA. Please be aware that it could also be an issue with cookies. Check your browser’s settings to make sure both JavaScript and cookies are enabled. You may also want to clear your browser's cache and cookies. If the problem persists, restart your device or try connecting from a different internet connection. Please remember to avoid multiple rapid attempts as that could trigger a security lock on your account.

The duration of a temporary restriction on LinkedIn can vary. It usually remains in effect until the issue that caused the restriction is resolved. This could be a few hours to a few days, but may take longer in some cases. Resolution typically involves LinkedIn's Trust & Safety team reviewing the situation, which can take a bit of time. If you've already resolved the issue that caused the restriction, such as verifying your email address or acknowledging that you've read their rules, your account might be restored more quickly. It's important to understand and follow LinkedIn's policies to avoid future restrictions.

To delete one of your LinkedIn accounts, follow these steps: 1. Sign in to the account you want to delete. 2. Click your profile icon at the top of LinkedIn. 3. In the drop-down menu, select 'Settings & Privacy'. 4. In the 'Account Management' section, select 'Change' next to 'Close account'. 5. Fill in the reason for deleting the account and confirm. Please ensure you're deleting the correct account as the action is irreversible. If you have any important information or connections on the account you plan to delete, ensure you have transferred them to the other account beforehand.

It sounds like you're having trouble logging into your LinkedIn account on your phone. Here’s a quick step you can try: First, attempt to log out if you're automatically logged in. Clear your browser's cache and cookies on your phone, then try logging in again. Also, check if your phone's app or browser is updated to the latest version. Sometimes, the issue arises from outdated software. If your login credentials are correct and you're still unable to login, consider uninstalling and reinstalling the LinkedIn app. Remember, your LinkedIn account is the same across all devices, so if it works on your laptop, it should also work on your phone.