my son has ordered an item for my grandson for christmas on the *th december we have no...

GetHuman4153708's Track an Order issue with Light In The Box from December 2019

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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4153708's own words
my son has ordered an item for my grandson for christmas on the *th december we have not recieved the item or any tracking number to trace it, he can not log into his account as it say his mobile number is not recognised and he can not remember his password he contacts to get a new password which they send, but still its not allowing him to access his account to trace deliver, i have emailed twice with no reply we just keep going round in circles HELP !!

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Light In The Box

Track an Order issue
Reported by GetHuman4153708
Dec 27th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1707 others
0 customers following this
Items needed
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GetHuman4153708 started working on this issue
Dec 27th, 2019 2:40pm
GetHuman4153708 indicated the issue is not fixed yet.
Dec 28th, 2019 10:21pm