My garage door remote openers won't work. I've tried replacing the batteries. That d...

GetHuman1612655's customer service issue with LiftMaster from November 2018

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The issue in GetHuman1612655's own words
My garage door remote openers won't work. I've tried replacing the batteries. That doesn't help. The door works fine from the doorbell type buttons inside the garage. **We aren't able to purchase liftmaster remotes at the store so we tried the "universal" remotes. They work INSIDE the garage, but won't work outside the garage when the door is closed. **Do we need to purchase liftmaster remotes? If so, where? Also, how to program (apparently we're doing it wrong).**OR is there a rep that can do a housecall?
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LiftMaster

Customer service issue
Reported by GetHuman1612655
Nov 23rd, 2018 - 10 mons ago
I have an issue with LiftMaster too
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Seen by 4 customers so far
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GetHuman1612655 started working on this issue
Nov 23rd, 2018 8:46pm