I don’t understand why I’m not able to return an item and get the discount I received w...

GetHuman1677842's customer service issue with Levi's from December 2018

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The issue in GetHuman1677842's own words
I don’t understand why I’m not able to return an item and get the discount I received when I bought my original item. The size chart on my Item was grossly off. It’s a gift for my wife and I realized it wasn’t gonna fit. I needed the extra boyfriend cut. They told me I was too late by * days to price match my original item. They are both the same price. Seems like it wouldn’t be smart for anyone to but a gift from Levi’s on sale. If it was the wrong size the person could not get a different size without haveing to pay. How embarrassing would that be for the gift buyer.
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Levi's

Customer service issue
Reported by GetHuman1677842
Dec 3rd, 2018 - 6 mons ago
I have an issue with Levi's too
Not resolved
Seen by 5 customers so far
Similar issue to 14 others
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Timeline
GetHuman1677842 started working on this issue
Dec 3rd, 2018 11:02am