Hello,**I have tried calling your customer support number for three days now and have b...

GetHuman1653835's customer service issue with Lenovo from November 2018

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The issue in GetHuman1653835's own words
Hello,**I have tried calling your customer support number for three days now and have been unable to reach you. I scheduled a call and requested a call and neither has worked.**I called the automated system to find out information about my order but was told that my order number did not exist. When I logged into my own account (*****@***.com) it listed that I had no previous order history. However the order tracking link from my order confirmation email worked and shows that the laptop I ordered was due to be shipped yesterday. I also ordered a stylus due to be shipped soon as well.**I tried to use the online chat system and was told that I would be transferred to a customer support representative but was never transferred. **I would greatly appreciate your help on this matter as my credit card has already shown the charge and I want to be sure that I am receiving the laptop soon. **Thank you,**Stephanie Hou
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Lenovo

Customer service issue
Reported by GetHuman1653835
Nov 29th, 2018 - 9 mons ago
I have an issue with Lenovo too
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Timeline
GetHuman1653835 started working on this issue
Nov 29th, 2018 4:45pm