I purchased a Lenovo idea pad *** *******. The other day the numbers on the key pad won...

GetHuman999994's customer service issue with Lenovo from August 2018

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The issue in GetHuman999994's own words
Only numbers * and * would type on keyboard and keypad no characters also. ... I purchased a Lenovo idea pad *** *******. The other day the numbers on the key pad won't type. Took it to a repair shop and I needed a new keyboard. I can't believe that in less than *years it went bad. I had a computer before and never had to replace the board. I don't even use the numbers that much. I paid ***.** labor and parts. What can you do for me regarding this problem. The repair man believes it was a faulty item. Sandy
The laptop is not even two years old and it cost me $***.** to get it fixed as it needed a new keyboard
I believe this was a faulty keyboard and ask for monetary compensation of $*** which is what it cost me to have this fixed. I am truly disappointed in your product.
I expected my laptop keyboard to last more than over a year.
Everything that the internet search suggested and nothing worked reason for having to take it to someone.
I have an issue with Lenovo too
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Lenovo

Lenovo idea pad ***
Customer service issue
Reported by GetHuman999994
Aug 16th, 2018 - a yr ago
I have an issue with Lenovo too
Fixed
Seen by 17 customers so far
Similar issue to 242 others
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Timeline
GetHuman999994 started working on this issue
Aug 16th, 2018 3:15pm
GetHuman999994 indicated the issue is not fixed yet.
Aug 16th, 2018 6:34pm
GetHuman999994 indicated the issue is not fixed yet.
Aug 16th, 2018 6:46pm
GetHuman999994 indicated the issue is not fixed yet.
Aug 16th, 2018 6:47pm
GetHuman999994 indicated the issue is not fixed yet.
Aug 20th, 2018 1:46am