I paid labcorp on **** $** which is double my copay. Your records show a $** payment...

GetHuman1707086's customer service issue with LabCorp from December 2018

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The issue in GetHuman1707086's own words
I paid labcorp on **** $** which is double my copay. Your records show a $** payment for service on ****, therefore I presume that I paid for both visits at that time. I have a credit card statement showing the $** payment. I phoned and spoke to a young lady who said (eventually) that I could fax the statement to labcorp and that it would be 'researched'. I attempted to do so but the number I was given came back 'out of service' from the phone company. this number is: **** *** ****. When I called back to verify the number, the telephone tree dropped me off. Then I redialed and was told the office is closed.*I have received more than one invoice requesting payment for the **** service, which I paid for at the time. I have always paid at the time of service when possible.*Invoice number ********. I would like this invoice marked as paid.*thank you.*In the past I have not found it necessary to request and retain receipts from labcorp, but I will begin to do so now.*My phone, should you prefer is ***.***.**** (for some reason you have my cell phone as my phone, please replace it with this number)*thank you.*Lynn
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LabCorp

Customer service issue
Reported by GetHuman1707086
Dec 7th, 2018 - 6 mons ago
I have an issue with LabCorp too
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Seen by 4 customers so far
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GetHuman1707086 started working on this issue
Dec 7th, 2018 1:14am